Privacy Policy
1. Introduction
Welcome to African Beekeeping Safaris (“we”, “our”, “us”). We are committed to protecting your privacy and safeguarding your personal information in line with recognised global data protection standards.
- This Privacy Policy is designed to comply with, and reference, the following international privacy and data protection frameworks:
- GDPR – General Data Protection Regulation (European Union and United Kingdom)
- POPIA – Protection of Personal Information Act (South Africa)
- CCPA/CPRA – California Consumer Privacy Act / California Privacy Rights Act (United States of America)
- PECR – Privacy and Electronic Communications Regulations (United Kingdom)
- Other applicable international data protection and privacy laws, depending on your country of residence
By accessing or using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
We only collect personal information that is necessary to operate our website, provide our services, and communicate with you.
2.1 Information You Provide Voluntarily
You may provide personal information when you:
- Complete a contact or enquiry form
- Request information about our safaris or experiences
- Subscribe to newsletters or updates
- Communicate with us via email or WhatsApp
- Submit travel, booking, or media-related enquiries
This information may include:
- Full name
- Email address
- Phone number
- Country of residence
- Any additional information you choose to share in your message
2.2 Automatically Collected Information
When you visit our website, we may automatically collect non-identifying information such as:
- IP address
- Browser type and version
- Device type
- Pages visited and time spent on the site
- Referring website links
- Approximate geographic location
- Website analytics data (e.g. Google Analytics, if enabled)
This data is used solely for website performance, analytics and improvement purposes.
2.3 Information from Third Parties
If you interact with us through third-party platforms (such as email marketing tools, WhatsApp, or social media platforms), limited information may be shared with us in accordance with those platforms’ own privacy policies.
We do not buy, sell, rent, or trade personal information with third parties.
3. How We Use Your Information
We use personal information to:
- Respond to enquiries and requests
- Provide information about our safaris and experiences
- Send communications you have opted in to receive
- Improve our website and services
- Maintain internal records
- Comply with legal and regulatory requirements
We do not:
- Sell or rent your personal information
- Share your data with advertisers
- Use your data for automated decision-making or profiling without consent
4. Legal Bases for Processing (GDPR)
Where the General Data Protection Regulation (GDPR) applies, we process personal information under the following lawful bases:
- Consent – where you have given clear permission (e.g. contact forms, newsletters)
- Legitimate Interest – to respond to enquiries and improve website functionality
- Legal Obligation – where required by law
- Contractual Necessity – where information is required to provide requested services
5. Cookies and Tracking Technologies
Our website may use essential and analytical cookies to:
- Ensure proper website functionality
- Improve performance and user experience
- Analyse website traffic and usage patterns
You can manage or disable cookies through your browser settings. Where required, a cookie consent banner may be implemented.
6. Third-Party Services
We may use trusted third-party service providers for:
- Website hosting
- Email communications and newsletters
- Analytics and performance monitoring
- Communication tools such as WhatsApp
These providers may process data internationally but are required to adhere to appropriate data protection and security standards.
We only share personal data where necessary to deliver a service or where legally required.
7. Data Security
We implement appropriate technical and organisational measures to protect personal information, including:
- Secure hosting environments
- SSL encryption
- Restricted administrative access
- Regular software updates
- Strong password and access controls
While we take reasonable steps to protect your data, no method of transmission or storage is completely secure.
8. International Data Transfers
As a global business, personal information may be processed or stored outside your country of residence.
Where international transfers occur, we ensure appropriate safeguards are in place, including:
- Standard Contractual Clauses (GDPR)
- POPIA-aligned protections
- Use of reputable, compliant service providers
9. Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Request correction of inaccurate data
- Request the deletion of your data
- Withdraw consent at any time
- Object to or restrict processing
- Request a copy of your personal data
- Opt out of marketing communications
- Lodge a complaint with a relevant supervisory authority
To exercise your rights, please contact us at:
tim@amberearth.co.za
10. Data Retention
We retain personal information only for as long as necessary to:
- Respond to enquiries
- Maintain business and communication records
- Meet legal or regulatory requirements
You may request deletion of your information at any time.
11. External Links
Our website may contain links to external websites or platforms. We are not responsible for the privacy practices or content of third-party sites.
12. Children’s Privacy
Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal information from minors.
If you believe a child has provided personal information, please contact us so we can remove it.
13. Updates to This Policy
We may update this Privacy Policy from time to time to reflect legal changes or improvements to our services. The latest version will always be published on this page with an updated revision date.
14. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact:
African Beekeeping Safaris
tim@amberearth.co.za
www.africanbeesafaris.com